Shipping & Delivery Policy

Shipping Policy

We at PoloKart know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

The shipping charges are not fixed and depend on various factors like nature / category of your product, which location dispatched from, gross weight of the product, etc. This amount will be over and above the value of the product that you see on our Website or Mobile App.

The shipping charges on your order will be informed before your order is being placed at PoloKart.com.

Shipping Time Taking:

  • All orders received on or before NOON India time will be shipped within 3 business days, excluding holidays.
  • All orders received after NOON India time will be shipped within 4 business days, excluding holidays.
  • All orders placed on holidays, weekends, or other holidays recognized by www.PoloKart.com will be shipped within 4 business days.
  • In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

We send all orders via reputed courier partners or Indian Speed Post. You can log on to PoloKart.com and check the details of the shipment and courier partner.

Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.

Shipping Charges and Cancellation Refund: 

  • Free shipping is available on selected products, subject to a minimum order value, Product type & Delivery area. A Non-Refundable charge of Rs. 100/- will be applied to all orders below Rs. 1000/-
  • The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.

Delivery

PoloKart.com at its own cost guarantees to deliver products to all cities across India and states all over India. PoloKart.com shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order,customers will be responsible to pay re-shipping charges for the reshipment and any related fines/penalties.

To ensure safe delivery of all products,the same are double packed in waterproof and corrugated box.All orders are shipped by the best transport/courier agencies and home delivered within approximately 4-6 working days after dispatch of the shipment.